Get in Touch With Us

Got a question about one of the casinos we cover, spotted something that looks out of date, or want to suggest a topic? This page explains how to get in touch with Non Gamstop Casinos and what you can expect once you do.

The best way to reach us

Email is the most reliable route to our editorial team. Write to us at [email protected] and a member of the team will read your message personally — we do not rely on automated replies to close off enquiries. Telling us upfront what your message is about, and naming the casino or page it relates to, helps us route it to the right person and respond faster.

We aim to reply within two working days. During busier periods, particularly around new casino launches or major offer changes, it can take a little longer, but every message is read and answered.

What we can help with

• Questions about our reviews — if something about a welcome offer, wagering requirement or payment method mentioned on the site is unclear, ask us directly.
• Corrections — casino terms, bonus structures and licensing details change often. If you have found information on eddoes.co.uk that looks out of date or wrong, we want to know, and we take corrections seriously.
• Content suggestions — if there is a payment method, game category or comparison you would like to see covered in more depth on our best non GamStop casinos guide, tell us.
• Partnership or editorial enquiries — if you represent a casino brand or an industry organisation, introduce yourself and outline what you are proposing. Commercial relationships never influence how we rank or review a site.
• Concerns about gambling harm — if you, or someone you know, is struggling with gambling, please say so in your message. We will point you towards independent support, and you do not need to explain your situation in detail to ask for help.

What this site can and cannot do for you

We are an independent research and comparison site. We can answer questions about our own content, correct factual errors, and explain how we assess non GamStop casinos. We cannot process withdrawals, resolve a dispute with a casino directly, or act on a reader's behalf with an operator. If you have an unresolved issue with a specific casino — a delayed withdrawal, a disputed bonus, or a closed account — that complaint needs to go through the casino's own customer support and complaints procedure first, since we are not a party to your account with them.

If you need support around gambling

Because many of the casinos discussed on this site sit outside UK Gambling Commission regulation and are not connected to GAMSTOP, it is worth knowing where to turn if gambling is becoming a problem. GamCare offers free, confidential advice and support for anyone in Great Britain affected by gambling, whether that is your own play or someone else's. If you mention a concern like this in your message to us, we will signpost you to appropriate independent resources rather than trying to advise you ourselves — that is not something a comparison site is equipped to do responsibly.

Before you write to us

A quick check can sometimes save you a wait for a reply:

1. If your question is about a specific casino's current offer or terms, check the operator's own site first — bonus terms, minimum deposits and wagering requirements can change without notice.
2. If you are asking about how we rank or assess casinos, our best non GamStop casinos guide sets out the criteria we use.
3. If you are reporting an inaccuracy, include a link or a clear reference to the page and the detail in question — it helps us verify and fix it faster.

We read everything that comes in, and we appreciate readers who take the time to tell us when something is wrong or missing. It is one of the main ways our coverage of non GamStop casinos stays accurate.